Delete your GlobeSteps account and data

GlobeSteps · published by WellFrameLabs

GlobeSteps can be used without an account. If you signed in with Google to back up your passport, you can delete that account and everything stored with it at any time, using either method below.

Option 1 — delete from inside the app

Open GlobeSteps.
Tap the profile icon in the top-right corner of the Routes or Passport screen.
Scroll to the account section at the bottom of the Profile screen.
Tap Delete account.
Confirm when prompted.

Deletion happens immediately. Your cloud passport is removed first, then your Google account link, then all GlobeSteps data on the device. If you were signed in a long time ago, Google may ask you to sign in again first — this is a Google security requirement for account deletion.

Option 2 — request deletion by email

If you have already uninstalled the app, email wellframelabs@gmail.com from the Google account you signed in with, with the subject “Delete my GlobeSteps account”. We verify that the request comes from the account holder and delete the data within 30 days. We will reply to confirm once it is done.

What is deleted

All of the following is deleted permanently and is not recoverable. We keep no backup copy.

Data	Retention after deletion
Your name, email address and profile photo link, held only to sign you in	None — deleted immediately
Your account identifier	None — deleted immediately
Your cloud passport: completed routes and completion dates, per-route step progress, lifetime step total, daily streak, and passport issue date	None — deleted immediately
All GlobeSteps data stored on your device, including saved passport stamps	None — deleted immediately

What is kept, and why

Data	Why it is kept
Records of purchases you made (which route collections you bought)	Held by Google Play and by our billing provider, RevenueCat, not in your GlobeSteps account. These are kept as required by tax and accounting law, and so that Restore purchases can return content you have already paid for if you reinstall. Deleting your GlobeSteps account does not refund or revoke purchases. For Google Play’s own records, contact Google Play support.
Your step data in Health Connect	This belongs to Health Connect, not to GlobeSteps. We only read it; we never store a copy of your Health Connect records. Deleting your GlobeSteps account does not change anything in Health Connect. To remove that data, or to revoke our access to it, open the Health Connect app on your phone.

Deleting the app only

Uninstalling GlobeSteps removes all data stored on your device, but if you signed in, it does not delete your cloud passport — that is what keeps your progress when you change phones. Use one of the two options above to delete it.